Have a question about the product? Want to confirm something before purchasing? Simply send us an email, and we’ll happily get back to you within 24 hours or just give us a call (Mon-Fri 9:00am – 5:00pm EST). Thank you.

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Phone: (443) 686-1111
Fax: (267) 552-6242
Return Policy
Return Policy

We want you to be 100% satisfied. So, if you are not satisfied with an online purchase simply send it back (within 30-days) for a full refund. If the product you received is wrong or damaged call us (443-686-1111) and we’ll make it right. For any other questions or concerns, you can also just contact our customer service department.

Please send all items that you’re returning via trackable shipping to:

UNIVERSAL PACKAGING/CHILLY JILLY
16 Stenersen Lane
Suite 4B
Hunt Valley MD 21030